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Welcome to Outlet Elevated Steps Store (“we”, “our”, or “us”). These Terms and Conditions govern your use of voguesandal.com (the “Site”) and all purchases made through our platform. By accessing our Site or making a purchase, you agree to these terms.

1. Our Customers

Outlet Elevated Steps Store caters to fashion-forward individuals seeking runway-inspired footwear with effortless elegance. Our target clientele values:

  • High-quality designer-inspired footwear from ankle boots to thigh-high statement pieces
  • Competitive pricing with special collections under $100
  • International shipping to most global destinations (excluding Asia and certain remote areas)
  • Seamless digital shopping experience with transparent policies

2. Website Use & Intellectual Property

2.1 License to Use

We grant you limited license to access and make personal use of our Site. All content, including product designs, images, and text are protected by intellectual property laws.

2.2 Prohibited Activities

You agree not to:

  • Reproduce, duplicate, or resell our products or Site content
  • Use automated systems to extract data from our Site
  • Misrepresent your identity or provide false information
  • Use our Site for any unlawful purpose

3. Products & Services

3.1 Product Descriptions

We offer carefully curated footwear collections including:

  • Ankle to mid-height boots
  • Knee-high and thigh-high boots
  • Man-tailored and custom-sized footwear
  • Sandals (including budget-friendly options under $100)
  • Heels, pumps, wedges, and platforms
  • Rain boots and seasonal specialty footwear

While we strive for accuracy, product colors may vary slightly due to monitor settings. All measurements are approximate.

3.2 Availability

Products are subject to availability. We reserve the right to limit quantities and discontinue items without notice.

4. Orders & Payments

4.1 Order Process

Your order constitutes an offer to purchase. We reserve the right to refuse or cancel any order for any reason, including:

  • Product unavailability
  • Suspected fraudulent activity
  • Pricing or description errors

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You represent that your payment information is accurate and authorized.

4.3 Pricing

All prices are in USD. We reserve the right to adjust prices at any time, though orders already placed will be honored at the price quoted at purchase.

5. Shipping & Delivery

5.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive tracking information via email upon shipment.

5.2 Shipping Options

Method Cost Delivery Time Details
Standard Shipping $12.95 10-15 business days DHL/FedEx
Free Shipping Free (orders over $50) 15-25 business days EMS

5.3 International Orders

We ship worldwide except to Asia and certain remote areas. Customers are responsible for:

  • Any customs duties, taxes, or fees
  • Providing accurate delivery information
  • Complying with local import regulations

6. Returns & Exchanges

6.1 Eligibility

We accept returns/exchanges within 15 days of delivery. To qualify:

  • Items must be unworn with original tags
  • Original packaging (box and dust bags) must be included
  • Proof of purchase required

6.2 Non-Returnable Items

The following cannot be returned:

  • Final sale items
  • Limited-edition designer collaborations
  • Custom-sized man-tailored footwear
  • Clearance items marked 70% off or more

6.3 Return Process

  1. Email [email protected] within 15 days with your order number
  2. Wait for return authorization (1-2 business days)
  3. Repackage items securely in original packaging
  4. Ship to our Atlanta facility using trackable method

6.4 Return Shipping Costs

Return shipping is the customer’s responsibility:

  • DHL/FedEx: $14.95 (deducted from refund)
  • USPS Priority: $8.95 (deducted from refund)

6.5 Refunds

Refunds are processed within 3-5 business days after we receive and inspect your return. International refunds may take 7-10 additional days to appear in your account.

6.6 Exchanges

For size exchanges on knee-high boots or pumps:

  • Follow standard return procedures
  • Include a note specifying desired size/color
  • No additional shipping charges for same-collection exchanges

7. Customer Responsibilities

  • Provide accurate personal and payment information
  • Review order details before submission
  • Inspect deliveries promptly and report issues within 48 hours
  • Understand that custom-sized items cannot be returned
  • Comply with all applicable laws regarding online purchases

8. Limitation of Liability

Outlet Elevated Steps Store shall not be liable for:

  • Minor variations in product color or fit
  • Delivery delays caused by third-party carriers or customs
  • Incorrect addresses provided by customers
  • Unforeseen circumstances beyond our reasonable control

Our maximum liability for any claim related to your purchase is limited to the purchase price of the item(s) in question.

9. Privacy & Data Protection

Your privacy is important to us. Please refer to our separate Privacy Policy for details on how we collect, use, and protect your personal information.

10. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our Site after changes constitutes acceptance of the new terms.

11. Governing Law

These terms shall be governed by the laws of the State of Georgia, USA. Any disputes shall be resolved in the courts of Fulton County, Georgia.

12. Contact Us

For questions about these Terms:

Outlet Elevated Steps Store
1610 Post Farm Road
Atlanta, GA 30337 USA
Email: [email protected]

Thank you for choosing Outlet Elevated Steps Store. We’re committed to providing exceptional footwear and service that matches the effortless elegance of our collections.